Karaoke not syncing


I’ve purchased the full program and catalogued all my files. However When playing Karaoke files the music does not sync to the words. Can anyone help please?

Fletch :confused:

Hi Fletch,

which type of karaoke file are u using?

Hi Tobi, I’m having the exact same issue. I’m using MP4 files. Is there a known issue with this format? I’m a new user btw.